Copy and Paste causes crash in Internet Explorer 9

Trying to copy and paste into the body of an email in Office 365 while using Internet Explorer 9 prompts for clipboard access.

Prompt for Clipboard Access

Pressing allow or block causes OWA to crash with an Internet Explorer has stopped working message.

Internet Explorer 9 Crash

This is an Internet Explorer 9 issue and since Office 365 is designed to work with the current or immediately previous version of Internet Explorer, it is recommended to upgrade to the latest version of IE.

If unable to upgrade at this time, the following workaround will help:

  1. Go to Internet Options
  2. Click the Security Tab
  3. Click on the Internet zone
  4. Click the Custom Level button
  5. Scroll down until you see the Scripting heading
  6. Under the Scripting heading, find Allow Programmatic clipboard access
  7. Click Enable
  8. Click OK
  9. Click Yes on the warning box.

Copy and paste should now be enabled in OWA.

For more information refer to the Office 365 forum

Use Ctrl+Shift+R to "Reply all" to the selected message.


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